AP31
Privacy Policy
Privacy Policy
How AP31 Home Inspection collects, uses, and protects your personal information. We are committed to full transparency about your data.
AP31 Home Inspection ("AP31", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at ap31homeinspection.com or use our inspection services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.
AP31 does not sell, rent, or trade your personal data to any third party. Your information is used exclusively to provide our inspection services and improve your experience.
We collect the following categories of personal information when you interact with us:
| Category | Information Collected | Source |
|---|---|---|
| Identity Data | Full name, property address | Booking form, WhatsApp, phone |
| Contact Data | Email address, phone number | Contact form, direct communication |
| Property Data | Property type, floor, area, location | Inspection booking |
| Usage Data | Pages visited, time spent, device type | Cookies, analytics tools |
| Communication Data | WhatsApp messages, emails, call recordings | Customer service interactions |
We collect information only when it is necessary to deliver our services and respond to your enquiries. We do not collect sensitive personal data (Aadhaar, PAN, financial account details) through this website.
We use your personal information for the following lawful purposes:
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include:
No method of electronic transmission or storage is 100% secure. While we use commercially reasonable means to protect your data, we cannot guarantee absolute security.
You have the following rights regarding the personal data we hold about you:
To exercise any of these rights, contact us at ap31inspectionservices@gmail.com. We will respond within 30 days.
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations:
| Data Type | Retention Period |
|---|---|
| Customer & booking records | 5 years (for warranty and legal purposes) |
| Inspection reports | 7 years |
| Marketing consent records | Until consent is withdrawn |
| Website analytics data | 26 months (Google Analytics default) |
| General enquiry data | 2 years |
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by updating the "Last Updated" date at the top of this document.
We encourage you to review this page periodically to stay informed about how we protect your information.
For any questions, concerns, or requests related to this Privacy Policy, please contact us:
